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How g9401 Handles Your Personal Data

At g9401, we take the privacy of every account seriously — what you share with us stays protected, used only for account operation, identity verification, and service improvement.

Data collected only for account useNo third-party selling of your detailsRight to access or delete your dataSecure encrypted storageIndia-specific data handling
g9401 How g9401 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or request deletion of any personal data we hold about your g9401 account, our privacy support team is available through the channels below.

Email Privacy Request Send your data access or deletion request to our dedicated privacy email. Include your registered account email and the nature of the request so we can verify your identity and act promptly.
Live Chat Support Our live chat team can log a formal privacy request on your behalf during operating hours. They will escalate directly to the data handling team and confirm receipt within the same session.
In-Account Request Form Log into your g9401 account, navigate to the privacy settings section, and submit a data request form directly. This is the fastest route as your identity is already verified through your session.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Every measure we apply to your account data is designed to give you visibility and control.

Data Collection

We collect only what is necessary — name, contact details, payment method references (such as your UPI ID or PhonePe number), and activity logs. No unnecessary data points are requested or stored beyond what your account requires.

Cookie Usage

Cookies on g9401 are used for session management, fraud prevention, and service performance. You can manage cookie preferences through your browser settings at any time without affecting core account functions.

Account Security

Your account credentials are stored using one-way encryption. We apply two-factor authentication options and monitor login activity for unusual patterns, alerting you immediately if access is attempted from an unrecognised device.

Data Retention

Account data is retained for the period required by applicable financial and regulatory rules in your jurisdiction. Once that period expires or you request deletion, data is purged from live systems and scheduled for removal from backups.

Third-Party Sharing

We share data only with payment processors (such as UPI networks and Paytm infrastructure) strictly to complete your transactions, and with identity verification services as required. We do not sell or license your data to marketing partners.

Your Rights and Requests

You have the right to request a full copy of the data we hold, ask for corrections, or request deletion. Submit through the in-account form or contact our privacy team by email. We confirm receipt within 72 hours and resolve within 30 days.

Common Questions About Your Privacy at g9401

Below are the questions we receive most often about how g9401 manages your personal data, what rights you have, and how to exercise them. If your question is not covered here, reach out through any of the contact channels listed above.

We collect your name, email address, phone number, date of birth, and payment method details such as your UPI ID or Paytm wallet reference. We also log device type and login activity to protect your account from unauthorised access.

Transaction references — including UPI transaction IDs and PhonePe confirmation numbers — are stored only for the period required by financial record-keeping rules. They are not used for marketing and are not shared beyond the payment processor involved in that transaction.

Yes. Submit a data access request through the in-account privacy form or email our privacy team. We will compile and deliver a full copy of your stored data within 30 days of verifying your identity, at no charge.

Log into your account, go to privacy settings, and submit a deletion request. Alternatively, contact our support team by live chat or email. We will process the request within 30 days, subject to any retention periods required by applicable law.

No. We do not sell, rent, or license your personal data to external marketing companies. Data is shared only with payment processors like Paytm and UPI networks when completing your transactions, and with identity verification services as required by law.

Cookies manage your session, prevent fraud, and help us understand how the platform performs. You can adjust or block cookies through your browser settings. Turning off non-essential cookies will not prevent you from logging in or using your account.

Contact our privacy team directly via the in-account request form, live chat, or the privacy email address listed in the contact section above. We treat all data-handling complaints as priority cases and aim to respond within 72 hours.