Reference

Terms and Conditions for Your g9401 Account

These terms govern every interaction between you and g9401 — from the moment you open an account to the point you request a withdrawal.

Account eligibility governed by local lawUPI, Paytm, PhonePe coveredWithdrawal rules clearly statedAccount security obligations outlinedContact paths for disputes included
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g9401 Terms and Conditions for Your g9401 Account
TERMS QUERIES

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is reachable through the channels below.

Live Chat Open the chat widget from any page on g9401.com to reach an agent directly. Available daily and suited for quick clarifications about account terms, eligibility questions, or payment-related policy points.
Email Support Send your detailed query to our support address listed in the Contact section of g9401.com. Email is the recommended channel for formal disputes or requests to modify account data under these terms.
Help Centre The Help Centre on g9401.com contains policy documents, payment-process explanations and account-management steps. Search by topic — withdrawal rules, account verification, or UPI deposit policy — for quick answers.
HOW WE OPERATE

Data, Security and Your Rights Under These Terms

We handle your account data in line with the commitments set out in our Privacy Policy, which forms part of these terms.

Data Handling

Personal data you provide at registration — name, date of birth, contact details — is used solely for account verification and regulatory compliance. We do not sell or share this data with third-party marketers. Retention periods are defined in our Privacy Policy.

Cookie Policy

g9401.com uses session and analytics cookies to keep your account session active and to understand how pages are used. You can manage cookie preferences from your browser settings at any time without affecting core account functions.

Account Security

You are responsible for keeping your login credentials confidential. We use encrypted connections across the site and trigger two-factor verification prompts on new devices. If you suspect unauthorised access, contact us immediately so we can lock the account.

Data Retention

We retain account and transaction records for the period required by applicable law, typically a minimum of five years following account closure. After that period, identifiable data is deleted or anonymised as set out in the Privacy Policy.

Requesting Changes

You may request a correction or deletion of your personal data by contacting our support team via email. We will acknowledge your request within 48 hours and process it within the timeframe required by applicable data-protection rules.

Dispute Resolution

Any dispute arising from these terms should first be raised with our support team in writing. If unresolved within 15 business days, you may escalate through the formal dispute process described in the Disputes section of g9401.com.

Common Questions About These Terms

The questions below cover the points account holders most frequently ask about our terms. If your question is not answered here, reach out via live chat or email and we will clarify in writing.

These terms apply to every person who opens or uses an account on g9401.com. Access is available only where local law permits online wagering. It is your responsibility to confirm that using this platform is lawful in your region before registering.

Yes. We reserve the right to update these terms at any time. When changes are material, we will notify you at the email address on your account before the new terms take effect. Continuing to use your account after that date constitutes acceptance of the revised terms.

If your account is suspended pending a review, funds already deposited via UPI, Paytm, or PhonePe are held securely. Once the review concludes, the outcome — reinstatement or return of funds — is communicated to you in writing within the timeframe stated in our Account Suspension Policy.

Submit a written deletion request to our support email. We will acknowledge it within 48 hours and process it within the period required by applicable law. Note that records linked to financial transactions may be retained for the statutory minimum period even after deletion.

Withdrawal terms apply equally across all supported payment methods, including PhonePe, Paytm, and UPI. Verification of your identity is required before any first withdrawal. Once verified, withdrawal requests are processed in line with the timelines stated in Section 4 of these terms.

Raise your disagreement in writing to our support team first. We aim to resolve disputes within 15 business days. If the matter remains unresolved, you may follow the formal escalation process documented in the Disputes section of g9401.com, where resolution steps are clearly set out.

Yes. These terms govern your use of all features on g9401.com, including game sessions for titles such as Blackjack, Football Strike, and Royal Gems. Game-specific rules displayed within the lobby operate alongside these terms and do not override them.

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